The Experience Economy Conference
Innovating · Investing · Luxury · Food
Saturday, November 16th 2024 at Harvard Business School
Thank you for joining us at The Experience Economy Conference, hosted by the Hospitality & Travel Club at Harvard Business School! Held at Klarman Hall, the event was an inspiring day filled with networking, learning, and engaging discussions. Attendees connected with industry leaders, heard from thought-provoking speakers, and gained valuable insights into the dynamic world of the Experience Economy. Whether you were a student eager to learn or a seasoned professional looking to stay ahead, we hope you left with new knowledge and meaningful connections. We’re grateful for everyone who participated and helped make the event a success!
Meet the Speakers
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Jeff Voris
SVP OF INNOVATION & EXPERIENCE DESIGN - MARRIOTT
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Sarah Phelps
DIRECTOR, ASTRONAUT & CUSTOMER EXPERIENCE - BLUE ORIGIN
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Douglas Prothero
CEO - LUCIDA LUXURY MARITIME & FOUNDER AND FORMER CEO - THE RITZ-CARLTON YACHT COLLECTION
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Steven Siegel
PARTNER & COO - KSL CAPITAL PARTNERS
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Gonzalo Undurraga
CEO EXPLORA
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Loisse Herger
FOUNDER & CEO O:LIVE HOTEL COLLECTION
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Tom Marchant
CO-FOUNDER BLACK TOMATO
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Marc Aust
VP OPERATION SERVICES - RBI, BURGER KING
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Robyn Tse
DIRECTOR OF STRATEGY - CASAMATA
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Carmen Morrell
CHIEF OF OPERATIONS, FIGURE8 | OPERATIONS, MUSEUM OF ICE CREAM BOSTON
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Ryan Fiedler
BUSINESS INTELLIGENT - KENT HOSPITALITY GROUP
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Per Bjornsen
CEO - V.SHIPS LEISURE
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Gabe Schwartz
HEAD OF BUSINESS DEVELOPMENT - KENT HOSPITALITY GROUP
Agenda
Registration: 12:00 pm at Klarman West Lobby
Opening Remarks: 1:00 - 1:15 pm at Klarman Auditorium
Luxury Experience Panel: 1:15 - 2:15 pm at Klarman Auditorium
Investing in Experience Panel: 2:30 - 3:30 pm at Klarman Auditorium
Innovation in Experience Panel: 3:55 - 4:55 pm at Klarman Auditorium
Food as an Experience Panel: 5:10 - 6:10 pm at Klarman Auditorium
Closing Remarks: 6:10 - 6:20 pm at Klarman Auditorium
Note: Additional email with day-of logistics will be provided next week.